Privacy Policy
Qruchi values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Qruchi platform, including the admin dashboard, website, and related services.
1. Information We Collect
We may collect personal, business, technical, and transactional information, including but not limited to:
- Name, email address, phone number, and login details
- Restaurant, branch, and merchant information
- Menu data, pricing, promotions, and business settings
- Payment-related metadata and transaction references
- Device, browser, IP address, and usage information
- Customer interaction data entered or processed through the platform
2. How We Use Information
We use collected information to:
- Provide and maintain the Qruchi platform
- Authenticate users and manage account access
- Process platform operations and business workflows
- Support orders, payments, promotions, and customer engagement features
- Improve performance, reliability, and platform functionality
- Respond to support requests and communicate important service updates
- Comply with legal, regulatory, and security obligations
3. Admin and Business Data
If you use the admin side of Qruchi, you are responsible for ensuring that any customer or business data you upload or manage through the platform is accurate and lawfully collected. Qruchi processes such data to provide platform services.
4. Legal Basis for Processing
Depending on the applicable jurisdiction, we may process personal information based on contract performance, legitimate business interests, legal obligations, consent, or other lawful grounds.
5. Sharing of Information
We may share information with:
- Service providers and infrastructure partners
- Payment gateways and transaction processors
- Communication, analytics, and security tools
- Professional advisers, auditors, or regulators where required
- Authorities or law enforcement where legally necessary
We do not sell personal information as part of the ordinary operation of the platform unless expressly disclosed.
6. Third-Party Services
Qruchi may integrate with third-party platforms and services. Their handling of data is governed by their own privacy policies and terms. Qruchi is not responsible for the privacy practices of third parties.
7. Data Retention
We retain information for as long as necessary to provide the services, fulfill business and legal obligations, resolve disputes, enforce agreements, and maintain security and operational records.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Cookies and Technical Data
Qruchi may use cookies, session tools, local storage, logs, and similar technologies to maintain sessions, remember preferences, analyze usage, and improve user experience.
10. Your Rights
Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict, object to, or request portability of certain personal information. You may also have the right to withdraw consent where processing is based on consent.
11. International Data Transfers
Your information may be processed or stored in countries other than your own. By using Qruchi, you acknowledge that data may be transferred to and processed in such locations, subject to applicable safeguards where required by law.
12. Children’s Privacy
Qruchi is not intended for use by children. We do not knowingly collect personal information directly from children unless permitted under applicable law and managed by the responsible business user.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date and post the updated version through the platform or website.
14. Contact Us
If you have any questions, concerns, or privacy-related requests, please contact us at info@qruchi.com.